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Add Folders Troubleshooting  

Add Folders download and use instructions are here.

We have identified two common problems with the Add Folders Utility.

Problem - User gets ""class not registered" "you need the following file to be installed on your machine. MSSTDFMT.DLL" message.

Resolution 

1 - If you already have an MSSTDFMT.DLL file in your Windows System folder, DO NOT do this step.  Download the MSSTDFMT.DLL file here and place it in your Windows System Folder (e.g., "c:\winnt\system32").

2 - Reboot your computer.

3 - Register the DLL by going to Start | Run and typing in "regsvr32 msstdfmt.dll".

Problem - The Add Folders Utility fails after adding some but not all of the folders.

Resolution - There is not currently a resolution for this.

 

 

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